Environmental complaints summary

Elf Farm Supplies is currently in the process of introducing mitigations to ensure fugitive odours do not escape boundaries of the facility. This includes the construction and implementation of an exhaust and filtration systems.

The following is a summary of the complaints and enquiries that were received via the Elf Farm Supplies website, complaints email and complaints telephone hotline. The register will be updated monthly.

  • 1/12/2018 – 31/12/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 1/11/2018 – 30/11/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 1/10/2018 – 31/10/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 1/09/2018 – 30/09/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 1/08/2018 – 31/08/2018: No complaints and one enquiry have been received. The NSW EPA has advised us that they have received two complaints about Elf Farm Supplies during this same period.
  • 1/07/2018 – 31/07/2018: No complaints have been received. The NSW EPA has advised us that they have received four complaints about Elf Farm Supplies during this same period.
  • 1/06/2018 – 30/06/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 1/05/2018 – 31/05/2018: No complaints have been received. The NSW EPA has advised us that they have received four odour complaints about Elf Farm Supplies during this same period.
  • 1/04/2018 – 30/04/2018: No complaints have been received. The NSW EPA has advised us that they have received one odour complaint and one noise complaint about Elf Farm Supplies during this same period.
  • 1/03/2018 – 31/03/2018: No complaints have been received. The NSW EPA has advised us that they have received one odour complaint about Elf Farm Supplies during this same period.
  • 1/02/2018 – 28/02/2018: No complaints have been received. The NSW EPA has advised us that they have received two odour complaints about Elf Farm Supplies during this same period.
  • 14/01/2018 – 31/01/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/12/2017 – 13/01/2018: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/11/2017 – 13/12/2017: No complaints have been received. NSW EPA has advised us that they have received one odour complaint about Elf Farm Supplies during this same period.
  • 14/10/2017 – 13/11/2017: No complaints and one enquiry have been received. NSW EPA has advised us that they have received one odour complaint about Elf Farm Supplies during this same period.
  • 14/09/2017 – 13/10/2017: Two complaints and one enquiry have been received. These complaints and enquiries came from the one person. One complaint was regarding noise, the other was regarding light pollution. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/08/2017 – 13/09/2017: Three complaints have been received. One was an odour complaint, one was a noise complaint, and one was a light complaint. One enquiry has been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/07/2017 – 13/08/2017: Three complaints have been received. One was an odour complaint, one was a noise complaint, and one was a light complaint. One enquiry has been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/06/2017 – 13/07/2017:  One odour complaint has been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/05/2017 – 13/06/2017:  One odour complaint has been received. NSW EPA has advised us that they have received two odour complaints about Elf Farm Supplies during this same period.
  • 14/04/2017 – 13/05/2017:  Eight odour complaints, one noise complaint and one enquiry have been received. All odour complaints and enquiries came from one person. The NSW EPA has advised us that they have received two odour complaints about Elf Farm Supplies during this same period.
  • 14/03/2017 – 13/04/2017: One odour complaint and one enquiry have been received. The complaint and enquiry came from two different people. The NSW EPA advised us that they have received four complaints about Elf Farm Supplies during this same period.
  • 14/02/2017 – 13/03/2017:  Two complaints have been received. Both were odour complaints. All complaints were from the one person. The NSW EPA advised us that they have received one complaint about Elf Farm Supplies during this same period.
  • 14/01/2017 – 13/02/2017:  Seven odour complaints have been received. Complaints came from two different people. The NSW EPA has advised us that they have received one complaint about Elf Farm Supplies during this same period.
  • 14/12/2016 – 13/01/2017:  One odour complaint has been received. The NSW EPA advised us that they have received one complaint about Elf Farm Supplies during this same period.
  • 14/11/2016 – 13/12/2016:  Three complaints have been received. Two were odour complaints and one was a noise complaint. Complaints came from two different people. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/10/2016 – 13/11/2016: Five complaints have been received. Three were odour complaints and two were smoke complaints. There was one enquiry. All complaints and enquiries were from one person. The NSW EPA has advised us that they have received three odour complaints about Elf Farm Supplies during this same period.
  • 14/09/2016 – 13/10/2016: Nine complaints have been received, all of which were odour complaints. Two enquiries were received. Complaints came from three different people. All enquiries were from one person. The NSW EPA has advised us that they have received one odour and one construction lighting complaint about Elf Farm Supplies during this same period.
  • 14/08/2016 – 13/09/2016: Three complaints have been received, all of which were odour complaints. One enquiry was received. All complaints and enquiries were from one person. The NSW EPA has advised us that they have received four complaints about Elf Farm Supplies during this same period. These complaints were a combination of odour, construction noise and construction lighting complaints.
  • 14/07/2016 – 13/08/2016: Nine complaints have been received, all of which were odour complaints. One enquiry was received. All complaints and enquiries were from one person. The NSW EPA has advised us that they have received one complaint about Elf Farm Supplies during this same period, relating to odour and noise.
  • 14/06/2016 – 13/07/2016: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/05/2016 – 13/06/2016: No complaints have been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/04/2016 – 13/05/2016: One odour complaint has been received. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.
  • 14/03/2016 – 13/04/2016: Seven odour complaints have been received. Complaints came from two different people. The NSW EPA has not advised us that they have received any complaints about Elf Farm Supplies during this same period.

Environmental Complaints Summary Spreadsheet

Updated January 2019.